Please direct general enquiries to Mrs E Atkinson (Office Manager and Secretary to the Academy Leadership Team)

If you wish to make a complaint, you should do so in accordance with our Trust Complaints Policy

The procedure allows parents, carers or anyone else to raise a concern or complaint relating to the academy or Co-op Academies Trust.

The procedure is divided into three stages:

• Stage One (The Informal Stage) you should speak to a staff member in the academy to see if they can resolve the issue.
• Stage Two (The Formal Stage) is the point at which you should put the complaint in writing to the Headteacher or another senior member of staff. Where the complaint is against the Headteacher, you should write to the Chair of Governors at our school address. Address the letter or email to ‘Chair of Governors’.
• Stage Three (Formal Resolution) is the final stage. It involves a hearing before a panel including governors and an independent person who will review the complaint in its entirety.

Please make sure you report any safeguarding concerns as soon as possible. If you think a child is in immediate danger, please call 999

Our Designated Safeguarding Lead is Mrs J Baldwin (Senior Assistant Vice Principal).

Our Deputy Designated Safeguarding Lead is Mrs A Ram, who deals day-to-day with safeguarding concerns.

Please contact reception who will put you in touch with our Designated Safeguarding Lead or an appropriate member of the Child Protection Team.

Mrs J Bates.

Please write to: FAO Chair of Governors, Co-op Academy Manchester, Plant Hill Road, Higher Blackley, Manchester M9 0WQ or email: manc-enquiries@coopacademies.co.uk (please put FAO Chair of Governors in the subject line).

Find out more on our governors page.

Our Special Education Needs and Disability Co-ordonator (SENCO) is Miss K Dowden

Our designated teacher for Looked After Children (LAC) is Ms R Paito

Both can be contacted via our main contact details above.

The Careers Lead is Mrs N Daniels, Vice Principal.

Our GPDR Ambassador is

Mrs R Brice
manc-datarequest@coopacademies.co.uk

0161 795 3005

Our Data Protection Officer is

GDPR Sentry Lts
4 Highfiled Court
Greenfold Lane
Wetherby
Leeds
LS22 6RG
0113 804 2035
info@gdprsentry.com

Any complaint or concern should be raised via the Chair of Governors, this is clearly outlined in our Complaints Policy. The contact for our Governing Body is – FAO Chair of Governors, Co-op Academy Manchester, Plant Hill Road, Higher Blackley, Manchester M9 0WQ or email: manc-enquiries@coopacademies.co.uk (please put FAO Chair of Governors in the subject line)

Following this should you still wish to contact the Co-op Academies Trust:

0161 692 4309(Mon-Friday 9am-5pm)

admin@coopacademies.co.uk
(sales or marketing correspondence to the admin email address will be deleted)

Registered office in England:
1 Angel Square
Manchester
M60 0AG
Company registration number: 07747126

If you require paper copies of any of the information on this website, please contact the Website Manager on 0161 795 3005 or email manc-community-m@coopacademies.co.uk.

Please let us know what information you require. This will be provided free of charge.