Dear Parents and Carers,

We wish to inform you that, on Tuesday this week, there was an issue with the catering service provided to us by Taylor Shaw. Their deliveries did not arrive on time, which resulted in a reduced menu and smaller portion sizes.  

Unfortunately, we were only made aware of the full extent of this issue when lunchtime service began.

We apologise for any inconvenience this may have caused and wish to reassure you that the catering service is now back to normal and changes to the working practice regarding ordering and delivery have been made. 

Your child's well-being is our top priority, and we are working closely with Taylor Shaw to prevent this from happening again in the future.

Please see attached a statement from Taylor Shaw regarding this issue.

If you have any further comments about the catering service provided by Taylor Shaw, we encourage you to complete the feedback form available at https://www.manchester.coopacademies.co.uk/lunches.

Thank you for your understanding and continued support.

Co-op Academy Manchester